Hybrid working will ‘never be perfect’

A report published by Leeds University Business School has warned employers not to create a ‘one-size fits all’ policy for hybrid working.

The study sought to examine changes to workplaces and ways of working spurred by the pandemic based on insights from a range of stakeholders and found that developing hybrid regimes is fraught with trade-offs between individuals, teams and departments. Among the report’s key recommendations was that HR should include employees when designing their hybrid working policies although the authors did warn that organisations ‘will never design a perfect arrangement that suits everyone.’

There were, however, several tips offered for designing successful hybrid working policies: be clear on the purpose, value and reasons for office working; define what a good outcome will be; map the system and what needs to change to support your vision of hybrid working; articulate the constraints and non-negotiables; don’t rush to create rules; staff involvement and engagement is key; ensure the office is still a positive experience and whether a certain number or mix of staff is required to achieve this; train people in team working, communication and hybrid working management styles; and be honest about the trade-offs for individuals and groups.